We are actively following the guidelines established by global health authorities. Our offices and factories are being cleaned on a daily basis. We are encouraging our associates to take care of themselves including frequent hand washing and other proper hygiene practices. As well, our jewelry is cleaned thoroughly before delivery. We also offer a ‘Drop Delivery’ option in which your package may be left at your door.
Our customers are our top priority and our site continues to be a safe place for you to shop. If you have any questions, please reach out. We are working around the clock.
Take care of one another!
We offer FREE and easy returns within the US only on all orders within 100 days of receiving the item. Any unworn, new product in the same condition as was received, may be returned for a full refund or store credit.
If you want to return an item, please first reach out to customer service. Once we have received your return, we will refund you by your original payment method.
Any customized piece of jewelry will have a 30 percent restocking fee.
The customer is responsible for return shipping fees.
Email us to start your return.
If you would like to can an order, please email our Customer Service. It may take up to six weeks
for the refund
to return to the account used to purchase the items.
Please note that any cancelled custom item will be subjected to a 30 percent restocking fee
Submit a cancellation request.